When Stopping Teaching: 3-Step Student Handover & Account Withdrawal
Life circumstances change—you may return to your home country, relocate to another prefecture, or start a full-time job. Here is how to pause or close your tutor account responsibly while ensuring your students are smoothly cared for.
1. The Mandatory 3-Step Handover Procedure (At Least 1 Month in Advance)
Suddenly disappearing or telling a student "Today is my last lesson" causes severe distress to students who have paid membership fees to study with you. Always follow these 3 steps at least 30 days before your final lesson:
Step 1: Inform Your Active Students At Least 1 Month in Advance
Explain honestly why you need to stop teaching (e.g., returning home, moving, new work schedule) and confirm the exact date of your final lesson together.
Step 2: Direct Your Students to Our Official Free Tutor Replacement Desk
Reassure each student that our support desk will introduce a new English tutor to them 100% free of charge, and provide them with our official Support Desk URL:
👉 https://faq.atoc.biz/sup/#teacher (or https://support.7match.biz/)
Step 3: Pause or Delete Your Profile via Tutor MyPage / Support Office
Log in to your Tutor MyPage to switch your status to "Temporarily Paused" (if you plan to resume later) or submit a permanent deletion request via https://faq.atoc.biz/sup/#teacher / info@atoc.biz.
2. Ready-to-Copy Student Handover Email Template
Complete Tutor Playbook: From Trial Lesson to Long-Term Retention
Designed around the Strategy of Preeminence (putting the student's breakthrough first) and Zero-Friction Risk Reversal. Read Chapters 1 to 7 for lesson operations and Guides 1 to 3 for textbook and study-hour planning.
🎯 Part I: Lesson Operations & Student Relationship Manual (Chapters 1–7)
About the Free Trial Lesson
60-Minute Golden Blueprint & 5-Step Flow
How to Succeed in Trial Lessons
Strategy of Preeminence & First-Day Breakthroughs
Building Great Student Relationships
13 Real Student Cancellation Cases & Retention Solutions
About Paid Lessons & Fees
60/90/120-Min Rate Table, Travel Difference & Receipt Rules
When Stopping Teaching
3-Step Student Handover & Account Cancellation Procedure
Troubleshooting Student Issues
Declining Private Deals, Tutor Change & Same-Day Cancel Rules
Mandatory Account Termination
13 Immediate Dismissal Criteria & Compliance Standards
📚 Part II: Textbooks, Homework & Study-Hour Roadmaps (Curriculum Guides 1–3)
Recommended Textbooks
Curated Textbooks & Exam Workbooks by Student Level
Homework & Self-Study Materials
Zero-Prep Micro-Homework & Habit-Building Architecture
Estimated Language Study Hours
CEFR / Exam Progression Hours & 9-Level Roadmap